A customer places an order, books a call or has an invoice fall overdue, and minutes later receives a text letting them know their document, whether that is a receipt, a booking confirmation or a reminder letter, has been prepared and is on its way. The document itself comes from Docmosis, merging their details into a Word template to produce a finished PDF or DOCX without anyone assembling it by hand.

Mobile Message connects to Docmosis through Zapier, so a trigger from another app such as a new paid order or an overdue invoice can generate the document, and Mobile Message sends the text that tells the customer it is ready. It suits businesses that produce contracts, receipts or reminder letters from templates and want the customer notified the moment the paperwork exists, rather than waiting for someone to notice it sitting in a folder and follow up by hand.