Deflection SMS Integration
Yes - Mobile Message does integrate with Deflection!
Integrating the Deflection platform with Mobile Message can significantly streamline customer support for Australian businesses by automating responses through SMS. This allows companies to promptly address customer inquiries and support tickets without needing to maintain constant staff availability. Automating responses via SMS can also lead to quicker resolution times and improve overall customer satisfaction.
Utilising Deflection’s chatbot capabilities alongside Mobile Message creates an efficient two-way communication channel, reducing the need for customers to stay on hold or wait for email responses. When the chatbot collects information from customers, that data can automatically trigger SMS notifications or reminders about ticket status, making it easier for customers to stay informed about their support queries while they go about their day.
Additionally, the combination of Deflection’s inbound IVR and Mobile Message can facilitate seamless follow-ups through SMS after a call has been resolved. This ensures customers receive important information or satisfaction surveys promptly, contributing to an enhanced customer experience and allowing businesses to better gauge service quality and areas for improvement.
Premium Service at Affordable Prices
Exceptional SMS pricing starting at just 2¢ per message with your first purchase, offering great value without compromising on quality.
Direct Carrier Connection
Send millions of SMS in seconds! We use an Australian mobile carrier for ultra-fast bulk SMS delivery across Australia.
15+ years experience
We know how to provide a low-cost, reliable messaging solution for businesses of any size.
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
Ready to Try Mobile Message?
Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!