Fundraising teams using Community Funded want donors to feel that their contribution has been noticed, especially when a giving day is moving quickly. Community Funded can send a New Donation event when a donation is completed, giving the organisation a clear moment to acknowledge the donor by SMS.

Through Zapier, a completed donation can prompt Mobile Message to send an SMS, create a contact or add a contact to a list. A short thank you can reach the donor soon after the contribution, while Create Contact can make the person available for future communication. If the fundraiser has an appropriate consent process, Add Contact to List can place the donor in a relevant audience. The message can use available donation information without requiring staff to export a report or copy details between systems. Community Funded continues to manage the crowdfunding activity, and Mobile Message handles the SMS action. The workflow is one-directional and can be tailored to the event fields your organisation receives.