Businesses running a Cloozo chatbot alongside an SMS line are usually the ones fielding the same handful of questions again and again, whether a customer asks through the website widget or texts in directly, and juggling both channels well takes more attention than most teams have spare.

Cloozo's chatbot can generate a reply to a message using your own custom data, whether that data sits in a standard knowledge base, in Qdrant, or in Pinecone. Doing that manually for every text that comes in means copying the message across to wherever your chatbot lives, waiting for a reply, and copying it back, which adds a step for every customer who would rather just get an answer straight away.

Mobile Message connects to Cloozo through Zapier, so a text reply coming into Mobile Message can be handed straight to Cloozo to generate a response from your custom data, drawing on whichever source you've set up, standard, Qdrant or Pinecone. The customer's original text starts the whole thing off, and the answer comes back built from your own information rather than a generic reply typed out by hand each time.