ChatBotKit SMS Integration

Yes — Mobile Message integrates with ChatBotKit. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the ChatBotKit integration

A support text lands on your business number just as everyone has gone home for the night, and the reply needs somewhere to go before it gets forgotten by morning. Through Zapier, Mobile Message can hand that message straight to ChatBotKit, starting a new conversation record the moment a customer texts back, or logging it against an existing one so nothing sits unread. Delivery status updates from Mobile Message can be treated the same way, giving ChatBotKit a factual record of what was actually sent and what landed.

None of this needs a developer or a webhook wired up by hand. When a customer replies by SMS, ChatBotKit gains a fresh conversation entry to work from, and when a message fails or delivers, that outcome can be written into ChatBotKit as a record too. For a business running ChatBotKit alongside SMS, this keeps the bot briefed on what customers actually said and what actually reached them, rather than relying on someone copying it across.

Categories:

AI Tools

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect ChatBotKit and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A customer replies by SMS Mobile Message · Inbound SMS Received

Then Start a new ChatBotKit conversation ChatBotKit · Create Conversation

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When An SMS delivery status updates Mobile Message · Delivery Status Updated

Then Log the result as a ChatBotKit record ChatBotKit · Create Record

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1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything ChatBotKit supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Actions 4

Conversation Complete — Creates a new conversation completeion.
Create Conversation — Creates a new conversation.
Create Record — Creates a new record.
Dataset Import — Imports file into the dataset.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

ChatBotKit + SMS: common questions

Can Mobile Message send a customer's SMS reply into ChatBotKit?

Yes. Through Zapier, an inbound SMS reply to your Mobile Message number can start a new conversation in ChatBotKit automatically, so the context of what the customer said is captured without anyone copying it across by hand.

Can SMS delivery results be logged as records in ChatBotKit?

Yes. When Mobile Message reports that an SMS has been delivered or has failed, that update can be sent through Zapier to create a new record in ChatBotKit, giving you a factual trail of what happened without checking two separate systems.

What do I need to link Mobile Message with ChatBotKit?

You need an active Mobile Message account and a ChatBotKit account, plus a Zapier account to connect them. There is no code involved, you simply choose the trigger and action in Zapier and the connection runs from there.

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