Call Assist SMS Integration

Yes — Mobile Message integrates with Call Assist. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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Mobile Message

About the Call Assist integration

A lead has just finished speaking with your sales team in Call Assist. The call is complete, but the next follow-up can still be delayed while someone records notes, finds the number and prepares a message. A short SMS can keep the conversation moving while the details are fresh.

Call Assist can start a Zap when a Call Completed event occurs or when a lead is Updated or Tagged. Mobile Message can then send a follow-up SMS to the lead, create or update the contact record, or add the person to a list for later communication. This can help a team acknowledge a completed call, confirm the next step or alert an internal operator when a lead changes status.

You choose the Call Assist fields that should appear in the text, along with the number and message sent by Mobile Message. The setup runs through Zapier and does not imply a native connection between the platforms. It also does not synchronise lead records in both directions. Each Zap has one Call Assist trigger and one Mobile Message action, giving your team a clear, observable result after a lead event.
Categories:

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect Call Assist and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A Call Assist lead call finishes Call Assist · Call Completed
Then Send the lead a follow-up SMS Mobile Message · Send SMS
Use this Zap
When Instant A lead is updated or tagged Call Assist · Lead Updated or Tagged
Then Alert the sales team by SMS Mobile Message · Send SMS
Use this Zap
When Instant A sales call is completed Call Assist · Call Completed
Then Create the lead in Mobile Message Mobile Message · Create Contact
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Call Assist supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 2
  • Call Completed — Triggers when a call has been made to a Lead and the call completes.
  • Lead Updated or Tagged — Triggers when a lead has been updated.
Actions 4
  • Create or Update Lead — Creates a new lead if it does not exist. Updates a Lead if it exists.
  • Find Lead — Finds an existing Lead
  • Make Call to Team or Lead — Calls a Lead and plays your recorded message or a Team connecting the agent to the lead.
  • Scheduled Call to Team or Lead — Schedules a Call to a Team or Lead at a specified time.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Call Assist + SMS: common questions

Can Call Assist send an SMS after a call is completed?

Yes. Call Completed can trigger Mobile Message Send SMS. You can map the lead number and selected call information into a follow-up message or an internal sales alert.

Can a tagged Call Assist lead be added to an SMS list?

Yes. Lead Updated or Tagged can start a Zap using Add Contact to List. Create the contact first when needed, then place the lead on the appropriate Mobile Message list.

How do I connect Call Assist and Mobile Message?

Build the workflow in Zapier with a Call Assist trigger and a Mobile Message action. You need accounts with both services, while Zapier handles the setup without custom coding.

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