Call Assist SMS Integration
Yes - Mobile Message does integrate with Call Assist!
Call Assist can start a Zap when a Call Completed event occurs or when a lead is Updated or Tagged. Mobile Message can then send a follow-up SMS to the lead, create or update the contact record, or add the person to a list for later communication. This can help a team acknowledge a completed call, confirm the next step or alert an internal operator when a lead changes status.
You choose the Call Assist fields that should appear in the text, along with the number and message sent by Mobile Message. The setup runs through Zapier and does not imply a native connection between the platforms. It also does not synchronise lead records in both directions. Each Zap has one Call Assist trigger and one Mobile Message action, giving your team a clear, observable result after a lead event.
A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.
What you can automate
Connect Call Assist and Mobile Message through Zapier and these run on their own, with no code and no developer.
Bulk SMS at 1.6¢ per SMS
Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.
100% Direct Delivery - Guaranteed
We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.
FREE Dedicated Number
Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.
Everything Call Assist supports on Zapier
Any of these can start or complete an SMS automation with Mobile Message.
Triggers 2
- Call Completed — Triggers when a call has been made to a Lead and the call completes.
- Lead Updated or Tagged — Triggers when a lead has been updated.
Actions 4
- Create or Update Lead — Creates a new lead if it does not exist. Updates a Lead if it exists.
- Find Lead — Finds an existing Lead
- Make Call to Team or Lead — Calls a Lead and plays your recorded message or a Team connecting the agent to the lead.
- Scheduled Call to Team or Lead — Schedules a Call to a Team or Lead at a specified time.
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
Call Assist + SMS: common questions
Can Call Assist send an SMS after a call is completed?
Yes. Call Completed can trigger Mobile Message Send SMS. You can map the lead number and selected call information into a follow-up message or an internal sales alert.
Can a tagged Call Assist lead be added to an SMS list?
Yes. Lead Updated or Tagged can start a Zap using Add Contact to List. Create the contact first when needed, then place the lead on the appropriate Mobile Message list.
How do I connect Call Assist and Mobile Message?
Build the workflow in Zapier with a Call Assist trigger and a Mobile Message action. You need accounts with both services, while Zapier handles the setup without custom coding.
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