CallRail SMS Integration

Yes - Mobile Message does integrate with CallRail!

A marketing or sales team using CallRail can be handling a new lead while also tracking calls, forms and text activity across several campaigns. A completed call or captured form may contain the detail needed for follow-up, but delays can leave a prospective customer waiting. Sending an SMS from the relevant CallRail event helps your team respond while the interaction is still recent.

Through Zapier, CallRail can start a Mobile Message text when a form is captured, a phone call is completed or an SMS is received. A form capture could send a confirmation to the lead, while a completed inbound call could alert a sales representative to follow up. When CallRail records an SMS received, you can also create an automatic reply using the sender details and message information available in the Zap. This connects CallRail activity with timely mobile communication, so staff spend less time checking events and manually preparing routine responses.
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A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

CallRail SMS Integration

What you can automate

Connect CallRail and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant CallRail captures a new form CallRail · Form Captured
Then Text the lead a confirmation Mobile Message · Send SMS
Use this Zap
When Instant A CallRail phone call finishes CallRail · Phone Call Completed
Then Text the team a follow-up alert Mobile Message · Send SMS
Use this Zap
When Instant CallRail receives an SMS CallRail · SMS Received
Then Send the texter an automatic reply Mobile Message · Send SMS
Use this Zap
1.6 cents SMS Service
Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

Direct Carrier SMS Delivery
100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

Free Dedicated SMS Number
FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything CallRail supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 13
  • Company Created — Triggers when a new Company is created.
  • Form Capture Tagged — Triggers when a form capture is tagged.
  • Form Captured — Triggers when a form is captured.
  • Outbound Call Completed — Triggers after an outbound phone call has been completed and its recording and transcription have been completed and attached. It contains the full data about the call. This trigger should not be expected to be real-time and has a maximum delay of 20 minutes after the hangup before it fires.
  • Phone Call Completed — Triggers after an inbound phone call has been completed and its recording and transcription have completed and attached. It contains the full data about the call. This trigger should not be expected to be real-time and has a maximum delay of 20 minutes after the hangup before it fires.
  • Phone Call Marked as Spam — Triggers when a phone call is marked as "Spam".
  • Phone Call Started — Triggers when an inbound phone call is started.
  • Phone Call Tagged — Triggers when a phone call is tagged after it has ended. To receive data about calls tagged via Automation Rules, Keypad Scoring, or a Call Flow, use the Phone Call Completed trigger.
Show all 13 triggers
  • Session Tracker Created — Triggers when a Session Tracker is created.
  • SMS Received — Triggers when an SMS message is received.
  • SMS Sent — Triggers when an SMS message is sent.
  • Source Tracker Created — Triggers when a Source Tracker is created.
  • User Created — Triggers when a User is created.

Everything Your Integration Needs

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Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

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Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

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Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

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Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

CallRail + SMS: common questions

Can CallRail send an SMS after a form is captured?

Yes. CallRail's Form Captured trigger can start a Zap with Mobile Message's Send SMS action. You can send the lead a confirmation or notify a team member, using the phone number and form details available from the captured event.

Can I reply automatically when CallRail receives an SMS?

Yes. The SMS Received trigger can start Mobile Message's Send SMS action. Map the sender's number and relevant message details into a reply, such as an acknowledgement or an indication of when your team will follow up.

What accounts are required for CallRail SMS automation?

You need CallRail and Mobile Message accounts, along with Zapier to run the workflow. There is no code to write. Choose a CallRail trigger, add the Mobile Message SMS action, map the lead or caller details, test it, and publish the Zap.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!